Package includes:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
Excellent rug, came for 4 days in Krasnodar
Very quickly came, in Russia there is a warehouse. Of the minuses, which is very dirty and remain traces. In the rest, some pluses, pleasant and does not slip at all.
Without crumpled, well packed, received what I ordered
Wonderful rug! Delivered to the Saratov region in 6 days. Packed already twice in celofan, complete with a handbag and a lace. Slightly crumpled from one side, but in general everything is whole. Very pleasant to the touch and slips very slightly. I hope, after several classes will stop)
It's great. Bag with strap + rope + mat.
What I ordered, I received it. Very fast delivery. Thank you!
Fast delivery by courier, quality is good
Super fast delivery to the house in 5 days. (to Moscow). On quality without complaints, does not slip and excellent length.
Thank you, all very quickly came
The mat itself is thin, but good, does not slip, pleasant. A cover and a rope is more a formality than a working option. Made of thin material, fastening is not particularly reliable, the bag is narrow enough, to shove into it every time after the class mat-something else pleasure, the seams of the bag from the inside are badly processed. Delivery instant courier.
Absolutely fantastic quality! Better than in the picture. Highly recommend
Wonderful rug. Does not slip, all as in the description. But there is a little smell of rubber, but without it nowhere. Delivery by courier to the house is fast. Packed perfectly, without creases and scratches.
The mat was sewn in excellent condition, odorless. It is very long, probably more than 180 cm
Great mat
The mat is excellent, very satisfied with the purchase. Mo order reached in 4 days. Thank you store.