We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
Delivered by sdeck, with him there were problems, so the delivery took a month, although sent quickly. The mat expected thicker, 1 cm no, but it is clearly thicker than my previous one, tight enough
Siunta keliavo 2,5 mėnesio. Kokybė-Gera.
Great mat. I have 2 years, with constant training and everything is good with him. Recommend
Great mat!!! Soft, quality
It took over a month to arrive, but really good quality, nice and thick and surprisingly light. The material is a vast improvement over the yoga mats I know.
Good soft mat.
Quickly corresponds to the description
Excellent mat for classes, quite thick and soft. Everything corresponds to the description. Remeshek and carrying bag included. There will be dust-but it's not a minus, just wipe the mat on time and will be comfortable! The goods were packed securely, sent quickly, arrived молниеносно, as the cargo drove around Russia.
Very fast delivery-the order came in 10 days. The mat is very good, thick enough, soft. Everything corresponds to the description. Remeshek and carrying bag included. On a black rug immediately visible dust-but it's not a minus, just timely wipe the mat and will be comfortable! Seller recommend! 5 Stars!
Excellent carpet, complete with a simple screed and a cover.
It's perfect for Yoga and Pilates. Excellent quality and shipping from Spain in 2 days. Perfect! Highly recommended
Perfect very comfortable and tough I strongly recommend
The order came in 10 days, the description corresponds, a little scratched. Soft, I'm happy